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Cover European Union Law

22. European consumer law  

Geraint Howells

This chapter examines EU consumer law. It discusses the negative impact of EU law on national consumer protection rules; rules on information duties (including the duty to not mislead) and the right of withdrawal; rules establishing consumer expectations; rules on product safety and product liability; and rules on unfair terms and sale of goods. The chapter also covers EU legislation providing general substantive rights; enforcement of consumer protection rules; and consumers’ right of private redress.

Chapter

Cover European Union Law

23. European consumer law  

Geraint Howells and Jonathon Watson

This chapter examines EU consumer law. In recent years, international, supranational, and national events alongside technological developments have had and will continue to have a profound effect on EU consumer law. The Covid-19 pandemic has changed consumption habits which, together with rapid digitalization, have created new challenges and risks for consumers, testing the limits not only of older but also more recent EU consumer legislation in a range of sectors. In this context, this chapter discusses the negative impact of EU law on national consumer protection rules; rules on information duties (including the duty to not mislead) and the right of withdrawal; rules establishing consumer expectations; rules on product safety and product liability; and rules on unfair terms and sale of goods. The chapter also covers EU legislation providing general substantive rights; enforcement of consumer protection rules; and consumers’ right of private redress.