FAQs

Welcome to our Frequently Asked Questions (FAQs) page. For more information about Oxford University Press and Law Trove please visit our About page.

For help using Law Trove, including how to log in, search, and browse, please visit our Help pages, and User Guides.

Academics and librarians with an institutional access to Law Trove should also have a look at the Resources for Institutions page.

If you have a question that isn't answered here, please Contact Us.

About Law Trove

Is Law Trove free, or do I need a subscription to access it?

Yes, in order to access the content on Law Trove you, or your institution, must purchase access to the content. First visit our Subscribe page for details on how to access.

Can I get trial access to the titles I am interested in?

If you are an academic or librarian interested in subscribing to Law Trove on behalf of your department or institution, please contact your campus representative for more information, demonstrations, and a full quotation. Or if you're not sure who to contact use this form.

There is no trial access available to individual purchasers, but you can look at the content we make freely available each month via our Subject Focus page

Using Law Trove

How do I sign in?

If your access to Law Trove is provided by your institution you will follow their instructions.  If you have purchased access you will need to login using the box on the left-hand menu bar, and then login to your personal profile in order to make use of functionality such as annotation and bookmarking.

How do I redeem my access token?

You can redeem your access token by visiting our Access Codes page, where you’ll also find information on what to do if you are experiencing problems.

How can I see what titles I have access to?

You can choose to only show content included in your subscription. Or, once you have logged in, the books you have access to will have an open padlock icon displayed alongside them. If you only want the content you can access to be displayed, modify your search to only show 'Available' content - see left hand menu of search results pages.

Why do some titles have a red locked padlock against them?

If you have bought, or been given access to one subject area, it is likely when searching that you come across content in another subject area that is locked to you.  In order to gain access to more content, see Purchasing Law Trove. Old editions of titles in the subject area you have access to will often show up as locked, as they remain on the site to service users with older subscriptions.

No results were returned when I selected a subject. What's wrong?

Make sure the Availablity markers are not checked, a filter is active, or a search term is still active.  If you do not have access to content in a particular subject, nothing will be displayed if only 'Available' is selected. Try clearing your search and starting again.

Is my access to Law Trove time limited?

Yes, access is for a period of 12 months from the time your institutions signed up, from when you redeem your access token, or complete the online purchase. There is no access to the content you have subscribed to after that period.

How do I get into the content?

Use the subject expanding menu on the homepage to show all content in that subject area. Content is returned alphabetically, use the modify search options in the left hand bar to return only books, or only chapters instead.
Or type a term in the search bar on the homepage, once results are returned you can continue to modify your search.

I’m already logged in, what is a personal profile?

You need to set up a Personal Profile over and above logging in in order to make use of functionality such as annotation, saving searches, bookmarking content etc.

Can I save chapters as PDFs from Law Trove?

Yes. You can save individual chapters to PDF from those to which you have access. To generate a PDF of an individual article, simply click on the PDF icon link at the top right of the text, then download or print the PDF using your web browser. Please note that copyright restrictions apply. It is very important that you read the Legal Notice, which includes information on downloading PDFs

Can I export my annotations?

Yes, use the checkbox in the left-most column of the table of saved annotations to select the annotations you want to export, then click the export button. Select your desired format: CSV (Excel), PDF or Word, and then an appropriately formatted file will be downloaded to your computer. You need to have a Personal Profile to have made annotations to start with.

How do I cite from Law Trove in an essay?

You can cite accurately at a book and chapter level by selecting the pencil icon in the toolbar; the popular referencing formats are shown, including OSCOLA; choose your preferred one and either copy the text directly from the pop up and paste it in your bibliography, or export it in an appropriate format.

I would like to reuse or reproduce excerpts from Law Trove. Do I need to get permission?

Yes, in order to reuse, reproduce, digitize or translate any excerpt, chapter and image from Law Trove, you need to fill out a permissions request form.

 

Technical and Access Questions

How do I change my username?

You can change your username by contacting our customer support team at trovehelp@oup.com

I've forgotton my password, how to I reset it?

There are "Forgot your password?" links on the Personal Profile login page, and the Subscriber login area on the left of the homepage. Use these to recover or change your password.

I registered and now can't access my account. Why not?

There are a number of reasons why you may not be able to access the site. Firstly, check that you are typing your username and password correctly - remember they are case sensitive and should not include any spaces. You may want to try clearing your cache before attempting to login.

Your access could have also ceased due to end of your access period being reached, the concurrent user limit being exceeded or abuse being detected on your account.
It's also worth remembering that you can only have one live log on at a time, so, for example, you cannot log on to your subscription on both a PC and a tablet. If you attempt to do this you'll see an error message. If you forget to log out from a previous device, wait half an hour for the system to reset itself before you try again.

If you are unable to ascertain why you are unable to access please contact our customer support team at trovehelp@oup.com, providing details of any error message you receive.

Which browsers should I use?

Law Trove is designed to display and function correctly on the latest versions of Chrome, Firefox, Safari, and MS Edge.

How accessible is Law Trove? Will my screen-reader software work?

To help achieve our objective of excellence in research, scholarship and education and as part of our commitment to serving our customers and users, Oxford University Press is striving to make its products accessible to and inclusive of all our users, including those with visual, hearing, cognitive, or motor impairments. Visit the Accessibility page to find out more.

What is your policy on third party data mining?

OUP recognizes the research benefit of Text and Data Mining (TDM) across a variety of research fields. As such, we are happy to accommodate TDM for non-commercial use. If you have any questions please e-mail Data.Mining@oup.com.

How do I end a session when connected via IP?

Scroll down to the bottom of any page and click “Sign out” in the bottom right corner. We also advise closing out of the tab once signing out so that a new session isn’t started.

What subscriber services are available to me?

For information on how to manange your insititional account please visit our Resources for Institutions pages.

How are the Law Trove usage reports defined?

Oxford University Press provides usage statistics that are compliant with the COUNTER Code of Practice, Release 5. These reports are designed to be clear, flexible, and consistent. For more information and to access reports for your institution, please see our Usage Statistics page for librarians.

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