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Lawyers' Skills

Lawyers' Skills (22nd edn)

Julian Webb, Caroline Maughan, Mike Maughan, Marcus Keppel-Palmer, and Andrew Boon
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date: 04 June 2023

p. 42. Interviewing and advisinglocked

p. 42. Interviewing and advisinglocked

  • Julian Webb, Julian WebbProfessor of Law, University of Melbourne
  • Caroline Maughan, Caroline MaughanFormer Visiting Fellow in Law, University of the West of England
  • Mike Maughan, Mike MaughanFormer Senior Lecturer in Organisational Behaviour, Gloucestershire Business School
  • Marcus Keppel-PalmerMarcus Keppel-PalmerSenior Lecturer in Law, University of the West of England
  •  and Andrew BoonAndrew BoonProfessor in Law, City Law School, City, University of London

Abstract

This chapter discusses the skills of interviewing and advising clients. It covers the purpose of interviews; the importance of non-verbal communication; preparing for initial client interviews; the WASP approach; listening and questioning techniques; providing appropriate advice and information; and establishing a professional relationship with the client.

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