Redeeming your access code
- Special instructions for Legal Practice Course manual users: If you have purchased a vocational law book from Oxford University Press and want to gain access to that book digitally on Law Trove, you'll find the 16 digit access code printed on the copyright page in the front of the book. Access to vocational textbooks on Law Trove is available from September 2018. For information on when you must redeem your access by, please see the back cover of your manual.
To redeem your code and gain access to Law Trove, please read the following instructions, and the terms and conditions at the bottom of the page.
By activating your code you indicate that you accept our terms and conditions.
- Have your access code to hand and click here
- Enter your code and activate your account
- Fill in your details and choose a password to create your account
Your account will be activated immediately and you can begin discovering.
You will not need your activation code once your account has been set up. On subsequent log-ins you will just need your username and password.
Your access code can only be redeemed once and is not transferable.
You must activate your access code before 30 June 2019. Access will last for 12 months from activation.
You’ll be directed to the Law Trove homepage, choose to “unlock the titles in your subscription”. Select the open padlock icon to reveal just the content you have access to. The content your code entitles you to will remain the same for your 12 month access period.
If you don't have an access code but would like to buy 12 months access to Law Trove, please visit the Purchasing a Collection page for details on how to do this.
If you have your code
Click here to redeem your access code and activate your access (after reading our terms and conditions below).
My access code doesn’t work. What do I do?
If you’ve entered your code correctly, and it doesn’t work, please email email@example.com. It would help us if you include the name of your institution, how you were given your code, and the access number in your email.
I’ve set up my access but my login doesn’t work.
Please email us at firstname.lastname@example.org, including as much information as possible about your situation.
I've had my access code for a while but haven't redeemed it yet, is there a time limit?
Yes, you must activate your code before 30 June 2019, after that it will expire. Legal Practice Course manual users should refer to their manual for details of expiry.
I'm getting an error message telling me "The simultaneous user limit associated with your subscription has been exceeded" what do I do?
All users have a single concurrency (i.e there can't be more than one person using the same login to access Law Trove) so if you've failed to log out correctly, or if your browser closes unexpectedly, or if you try to open a further session within a different browser, the system thinks you are still logged in and you'll be denied access. This can generally be avoided by:
- Always logging out at the end of the session
- Always log out when you've used a shared computer
- Only using one browser to access the site
- Waiting approximately 25-30 minutes for the session to ‘expire’
- Clearing saved cookies and cache from your browser
If you are still experiencing login problems please email email@example.com, with as much information as possible.
Additional help can be found on our FAQ pages
PLEASE READ BEFORE ACTIVATING YOUR ACCOUNT FOR YOUR CHOSEN TEXTBOOK OR COLLECTION
The following licence terms (this "Licence") set out the terms on which Oxford University Press, Oxford University Press of Great Clarendon Street, Oxford OX2 6DP;("Licensor") agrees to let you ("the Licensee") access and use certain online resources.
Your chosen textbook or collection includes a token containing a unique activation code for the accompanying online resource (the "Licensed Work"). Instructions on how to redeem your activation code can be found on the token or above. Alternatively, please contact firstname.lastname@example.org, tel: +44(0)1865 353705, fax +44(0)1865 353659.
By redeeming the activation code you agree to the terms of this Licence in respect of the Licensed Work to which it relates.
Please understand, if you, the Licensee, do not agree to this Licence, you will not be able to access and use the License.
In this Agreement, the following expressions shall have the following meanings:
“Activation Code” shall mean the activation code contained on the access token relating to a Licensed Work;
“Content-Specific Licence Terms” shall mean, in relation to an article, chapter or any other portion of any Licensed Work, the specific licence terms under which that material is published (for example, but not limited to, a Creative Commons licence), as may be specified on the website of the Licensed Work;
"Commercial Use" shall mean use for the purposes of monetary reward (whether by or for you, or any other person or entity) by means of sale, resale, loan, transfer, hire, or other form of exploitation of the Licensed Works;
"Licensor Trademarks" shall mean the designations OXFORD, OXFORD UNIVERSITY PRESS, GROVE, OED and any other trademarks, registered or unregistered, of the Licensor included in the Licensed Works:
"Server" shall mean either Licensor's server or a third party server designated by Licensor on which the Licensed Works are mounted and through which the Licensee may gain access to the Licensed Works by means of the World Wide Web;
"Subscription Period" shall mean, in respect of each Licensed Work, the period of time specified on the Access Token commencing on the date the account is activated, subject to the provisions for earlier termination set out below;
“Usage Rights” shall mean, for each Licensed Work, respectively, the permitted use of that Licensed Work, as described in Clause 2 of this Agreement and in the Legal Notice for that Licensed Work.
2. GRANT OF LICENSE, USAGE RIGHTS AND LIMITATIONS ON USE
2.1. Licensor grants the Licensee the non-exclusive and non-transferable right to access and use the Licensed Works throughout the Subscription Period subject to the terms of the Legal Notice for that Licensed Work for the purposes of research, teaching, and private study.
2.2.Throughout the Subscription Period, the Licensee may:
2.2.1. access the Server in order to search the Licensed Works and to view, retrieve, and display portions thereof;
2.2.2. electronically save portions of the Licensed Works;
2.2.3. print out single copies of portions of the Licensed Works;
subject always to any specific restrictions appearing within a Licensed Work in respect of illustrations in that Licensed Work. These rights may only be exercised by means of a workstation at which the Licensee is located. The rights are personal to the Licensee and may not be exercised by any other person.
2.3. The Licensee may not:
2.3.1. remove or alter Licensor's copyright notices or other means of identification or disclaimers as they appear in the Licensed Works;
2.3.2. systematically make printed or electronic copies of multiple extracts of the Licensed Works for any purpose;
2.3.3. display or distribute any part of the Licensed Works on any electronic network, including without limitation the Internet and the World Wide Web;
2.3.4. permit anyone to access or use the Licensed Works;
2.3.5. use all or any part of the Licensed Works for any Commercial Use.
2.4. The Licensor reserves the right to withdraw the Licensee’s access to the Licensed Works which the Licensor is hosting or any portion thereof in the event that it reasonably believes that one, some or all of any portion of the Licensed Works is being used otherwise than in accordance with this Agreement (e.g. without limitation, in breach of Clause 2.3.2). In such event, the Licensor will restore access only when the matter has been satisfactorily resolved.
2.5. In the case of any conflict or ambiguity between:
2.5.1 the Usage Rights specified in this Clause 2 and the Usage Rights in the Legal Notice for any Licensed Work, this Clause 2 shall take precedent in respect of that Licensed Work;
2.5.2 the Usage Rights and the Content-Specific Licence Terms for any portion of any Licensed Work, the Content-Specific Licence Terms shall take precedence in relation to that portion of the Licensed Work.
2.6 The Subscription Period cannot be extended and each Activation Code may only be redeemed once.
2.7 The Access Code is personal to the Licensee and not transferable.
3. RESPONSIBILITIES OF THE LICENSEE
3.1. The Licensee will obtain at its cost all telecommunications and other equipment and software (including an Internet browser and portable document file reader) together with all relevant software licenses necessary to access the Licensed Works online.
3.2. The Licensee will create a user name and password when it activates its account (“Password”). The Licensee will be responsible for the confidentiality and all use of its Password(s)
3.3. The Licensee will notify Licensor as soon as practicable if it becomes aware of any of the following: (a) any loss or theft of the Licensee's Password(s); (b) any unauthorised use of any of the Licensee's Password(s).
4. RESPONSIBILITIES OF LICENSOR
4.1. The Licensor shall use all reasonable efforts:
4.1.1. to make the Licensed Works available by means of the World Wide Web to the Licensee throughout the Subscription Period;
4.1.2. to ensure that the Server has sufficient capacity and rate of connectivity to provide the Licensee with a quality of service comparable to current standards in the World Wide Web online information provision industry;
4.1.3. to restore access to the Licensed Works as soon as possible in the event of an interruption or suspension of the service.
4.2. Throughout the Subscription Period Licensor shall itself provide, or arrange for the provision by a third party, of customer support services to the Licensee via e-mail, to include answering e-mail inquiries from the Licensee relating to the use and/or functionality (but not the content) of the Licensed Works. Such support services shall be available 24 hours a day, 7 days a week during the Subscription Period.
5. ACKNOWLEDGEMENT AND PROTECTION OF INTELLECTUAL PROPERTY RIGHTS
5.1. The Licensee acknowledges that all copyrights, patent rights, Licensor Trademarks, services marks, database rights, trade secrets and other intellectual property rights relating to the Licensed Works (collectively the "Licensor Intellectual Property"), are the sole and exclusive property of Licensor and that this Agreement does not convey to the Licensee any right, title, or interest therein except for the right to use the Licensed Works in accordance with the terms and conditions of this Agreement.
5.2. The Licensee shall notify Licensor promptly (i) of the facts and circumstances surrounding any unauthorised possession or use of the Licensed Works, or Licensor Intellectual Property, or any portion thereof; and (ii) on becoming aware of any claim by any third party that the Licensed Works infringe an intellectual property or proprietary right of any third party.
6. CANCELLING UNDER THE CONSUMER CONTRACTS REGULATIONS 2013
This section applies only if the Licensee is a consumer located in the European Union (i.e. the Licensee is not an organisation or an individual acting wholly or mainly within your trade, business craft or profession). If the Licensee is a consumer, it has a legal right to cancel contracts entered into with the Licensor at a distance (e.g. internet, phone or email) under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 ("Consumer Contracts Regulations") implementing the Consumer Rights Directive 2011/83/EU. Under the Consumer Contracts Regulations, subject to certain exceptions, if the Licensee ordered digital content not supplied in a tangible medium (e.g. not supplied on CD or DVD) or services, it can cancel its order within 14 days from the day of conclusion of the contract ("Cancellation Period") and receive a refund, unless it has expressly consented to the digital content or expressly requested for the services to be supplied to it before the end of the Cancellation Period, and it acknowledged that it would lose its cancellation rights. Please note that by redeeming the Activation Code in order to access to the Licensed Works, the Licensee is hereby requesting that the Licensor performs the services and/or expressly consenting to the Licensor supplying the digital content (as the case may be) from the time the Activation Code is redeemed and in doing so, you acknowledge that you will lose your cancellation rights.
7. REPRESENTATION AND WARRANTIES
7.1. Licensor represents and warrants that it has the power to enter into this Agreement and to grant the rights conferred herein to the Licensee and that the Licensed Works do not violate or infringe upon any patent, copyright, trademark, trade secret or other proprietary right or contract right of any third party.
7.2. Save as provided above, Licensor gives no warranty, express or implied, and makes no representation that (i) the Licensed Works will be of satisfactory quality, suitable for any particular purpose or for any particular use under specified conditions, notwithstanding that such purpose, use, or conditions may be known to Licensor; or (ii) that the Licensed Works will operate error free or without interruption or that any errors will be corrected; or (iii) that the material published in the Licensed Works is either complete or accurate.
7.3. In no circumstances will Licensor be liable to the Licensee or any third party for any loss resulting from a cause over which Licensor does not have direct control, including but not limited to failure of electronic or mechanical equipment or communication lines, telephone or other interconnect problems, unauthorised access, theft, or operator errors.
7.4. In no circumstances will Licensor be liable to the Licensee or any third party for any consequential, incidental, special or indirect damages including, without limitation, damages for loss of data or corruption of data, loss of programs, loss of business or goodwill, or other damages or losses of any nature arising out of the use of, or inability to use the Licensed Works.
7.5. Without prejudice to the indemnity in clause 7.1, the Licensee agrees that the entire liability of Licensor to the Licensee or Authorised Users arising out of any kind of legal claim (whether in contract, tort, by statute or otherwise) in any way connected with the use or inability to use the Licensed Works shall be the refund of any Charges paid hereunder.
7.6. For the avoidance of doubt, nothing in this Agreement limits or excludes our liability for death or personal injury caused by our negligence, fraud or fraudulent misrepresentation or any liability that cannot be excluded by law.
8. INDEMNIFICATION AND FORCE MAJEURE
8.1. Notwithstanding the limitation of liability in clause 7.5, Licensor shall defend, indemnify, and hold the Licensee harmless against all claims, suits, proceedings, losses, liabilities, and damages (including costs, expenses, and reasonable attorneys' fees) asserted by third parties against the Licensee which arise out of any act or omission by Licensor that constitutes a breach of Licensor's warranties hereunder.
8.2. The Licensee shall defend, indemnify, and hold Licensor harmless against all claims, suits, proceedings, losses, liabilities, and damages (including costs, expenses, and reasonable attorneys' fees) arising from (i) any unauthorised use or dissemination of the Licensed Works by the Licensee and (ii) any violation of this Agreement or of any third-party's rights by the Licensee, including but not limited to infringement of any copyright, violation of any proprietary right and invasion of any privacy rights.
8.3. The obligations in clauses 8.1 and 8.2 will survive the termination of this Agreement.
8.4. The Licensee and Licensor shall not be responsible to one another for any failure to perform any obligation under this Agreement due to Acts of God, war, riot, embargoes, acts of civil or military authorities, fire, flood, typhoon, wind storm, snow storm, blizzard, hurricane, or other cause that is outside the control of the party and could not be avoided by the exercise of due care. Should any delay in performance occur arising out of any of the foregoing events, a party's obligations that are dependent upon performance of the delayed event by the other party shall be extended correspondingly. Notwithstanding the occurrence of any of the events set forth in this clause, the parties shall at all times use reasonable efforts to perform all obligations under this Agreement in a timely manner, taking account of the existing circumstances.
9.1. Either party may terminate this Agreement forthwith by serving written notice on the other in the event that the other party commits a material breach of this Agreement and in the case of a breach capable of remedy fails to remedy the same within 30 days of a request so to do. Without limitation, a breach by the Licensee of the provisions of clause 2.3 or 3.3 above would constitute a material breach of this Licence.
9.2. Licensor reserves the right at any time on 30 days notice to the Licensee to terminate this Agreement in whole or in part due to ceasing publication of all or part of the Licensed Works. In the event of a termination in accordance with this clause 9.2 Licensor will refund the pro rata portion of any charges which may have been paid by the Licensee for the balance of the Subscription Period outstanding at the date of such termination.
10. GENERAL PROVISIONS
10.1. This Agreement is personal to and binding on the parties and neither this Agreement nor any of the rights under it may be assigned or sublicensed.
10.2. All notices required to be given under this Agreement shall be given in writing in English and left at or sent by first class registered or recorded delivery to the appropriate address shown at the head of this Licence, or such other address as the party concerned shall from time to time designate by notice pursuant to this clause. Such notices shall be deemed to be delivered (i) when left at the addressee's address; or (ii) if posted 10 (ten) days after posting. All notices to Licensor shall be marked for the attention of the Group Legal Director. All notices to the Licensee shall be marked for the attention of the person whose contact details are given in the Schedule.
10.3. This Agreement constitutes the entire agreement of the parties about its subject matter, supersedes all prior communications, understandings and agreements (whether written or oral) relating to its subject matter and may not be amended or modified except by agreement in writing signed by both parties.
10.4. No provision in this Agreement is intended to be enforceable by a person who is not a party to this Agreement.
10.5. The rights of the parties arising under this Agreement shall not be waived except in writing. Any waiver of any of a party's rights under this Agreement or of any breach of this Agreement by the other party shall not be construed as a waiver of any other rights or of any other further breach.
10.6. Headings used in this Agreement are for convenience only and are deemed not to be part of the Agreement.
10.7. In the case of any conflict or ambiguity between this Agreement and the Legal Notice for any Licensed Work, the Legal Notice shall take precedent in respect of that Licensed Work.
10.8 If the Licensee is a consumer, this Agreement is governed by English law and the courts of England and Wales will have non-exclusive jurisdiction.
10.9 Alternative dispute resolution for consumers
Without prejudice to clause 10.8, if the Licensee is a consumer (i.e. it is not (i) an organisation; or (ii) an individual acting wholly or mainly within its trade, business craft or profession) located in the European Union and a dispute arises between the Licensee and the Licensor, the Licensor strongly encourage the Licensee to get in touch with the Licensor directly first to seek a resolution by contacting email@example.com. If the dispute cannot be resolved between the Licensee and the Licensor, the Licensor will consider the Licensee’s reasonable request to resolve the dispute through an alternative dispute resolution process (“ADR”). ADR is a process where an independent body considers the facts of a dispute and seeks to resolve it, without having to go to court. If the parties agree to using an ADR process, the Licensee can submit its complaint to the Centre for Effective Dispute Resolution via its website https://www.cedr.com/ or https://ec.europa.eu/consumers/odr/. The Licensee should not submit its complaint until it has received notice from the Licensor in writing (and this could be an email) that the Licensor has agreed to resolve the complaint via ADR.
10.10 If the Licensee is a business or not a consumer, these Terms are governed by English law. This means that a contract, and any dispute or claim arising out of or in connection with it or its subject matter or formation (including non-contractual disputes or claims), will be governed by English law. The parties agree to the exclusive jurisdiction of the courts of England and Wales.